Complaints Resolution Process

At Decor To Adore, because every customer is important to us, we aim to provide a quick, courteous and fair resolution to any customer complaint.

So, when things don’t quite go according to plan contact us straight away, here’s what you should d

Email as at:

We will aim to resolve your concerns by close of business the following day. If we cannot do so, we will keep you updated throughout our investigation, ideally by phone but, if this is not possible, by e-mail or letter.

We aim to send a final response to you within eight weeks of your initial complaint. If we are unable to do so, we will write to you explaining why and when you can expect a response.


Staketgränd 3
54130 Skövde
Västra Götlands Län
Tel: +46 70-676 52 02

VAT: SE710527509801

Customer’s service:
+46 72-226 49 67